Welcome to DesignedByYou.ai. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using DesignedByYou.ai, you agree to these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use our services.
2. Description of Service
DesignedByYou.ai provides an AI-powered platform for creating custom designs on physical products including t-shirts, hoodies, mugs, backpacks, and hats. Our service includes:
- AI-generated design creation based on text descriptions
- Print-on-demand manufacturing through third-party partners
- Order fulfillment and shipping
- Customer support
3. User Accounts
You may be required to create an account to use certain features. You agree to:
- Provide accurate, current information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Orders and Payment
Placing Orders
When you place an order, you are making an offer to purchase products at the listed price. We reserve the right to accept or decline any order. Payment is processed through Stripe, and you must provide valid payment information.
Pricing
All prices are in USD and subject to change without notice. We strive to display accurate pricing, but errors may occur. If we discover a pricing error after you've placed an order, we'll contact you with options.
Payment Processing
Payment is required at the time of order. We accept major credit cards through Stripe. Your payment information is processed securely, and we do not store full credit card details.
5. Design Creation and Intellectual Property
Your Designs
You retain ownership of the text descriptions you provide. By using our service, you grant us a license to use your descriptions to generate designs and create products.
AI-Generated Designs
Designs generated by our AI are created based on your input. You receive a personal, non-exclusive, non-transferable license to use the design on products ordered through our platform.
Prohibited Content
You may not create designs that contain:
- Copyrighted material you don't have rights to use
- Trademarks or logos without authorization
- Offensive, obscene, or illegal content
- Content that violates others' rights or privacy
- Hateful, discriminatory, or violent imagery
We reserve the right to refuse or cancel orders containing prohibited content.
6. Manufacturing and Shipping
Production Time
Orders are typically produced within 24-48 hours after payment. Actual production times may vary based on product availability and order volume.
Shipping
Shipping typically takes 3-5 business days after production. Delivery times are estimates and may be affected by factors beyond our control (weather, carrier delays, etc.).
Shipping Addresses
You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by you.
7. Returns and Refunds
Quality Issues
If your product arrives damaged or has a manufacturing defect, contact us within 30 days of delivery. We'll provide a replacement or refund at our discretion.
Design Dissatisfaction
Because products are custom-made based on your design description, we cannot accept returns for subjective reasons (e.g., "I don't like how it looks"). Please carefully review your design selection before ordering.
Wrong Item
If you receive the wrong item, contact us immediately. We'll send the correct item or provide a refund.
8. Limitation of Liability
To the fullest extent permitted by law, DesignedByYou.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for the specific order in question.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that our service will be uninterrupted, error-free, or secure.
10. AI-Generated Content
Our AI generates designs based on your descriptions. While we strive for quality, AI-generated content may occasionally produce unexpected results. By using our service, you acknowledge:
- AI output can vary and may not perfectly match your expectations
- We provide design previews for you to review before ordering
- You are responsible for selecting the design you want to order
11. User Conduct
You agree not to:
- Use our service for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Create designs that violate others' rights
- Use our service to harass, abuse, or harm others
12. Termination
We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
15. Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
17. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@designedbyyou.ai
Website: Contact Form
By using DesignedByYou.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.