At DesignedByYou.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
When you use our services, we may collect:
- Account Information: Name, email address, and contact details
- Order Information: Shipping address, phone number, and order details
- Payment Information: Processed securely through Stripe (we never store full credit card details)
- Design Information: Text descriptions and designs you create
- Communications: Messages you send us through contact forms or email
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, clicks, and interactions
- Cookies: Small files stored on your device to improve your experience
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Generate AI designs based on your descriptions
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
How We Share Your Information
We may share your information with:
Service Providers
- Printful: To manufacture and ship your custom products
- Stripe: To process payments securely
- AI Services: To generate designs (OpenAI, Google)
- Email Services: To send order confirmations and updates
- Hosting Providers: To operate our website and store data
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission (HTTPS/SSL)
- Secure payment processing through Stripe
- Regular security assessments
- Limited employee access to personal data
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Object: Object to processing of your information for certain purposes
- Portability: Request a copy of your data in a structured, machine-readable format
To exercise these rights, please contact us at privacy@designedbyyou.ai
Cookies
We use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device. You can control cookies through your browser settings, but disabling them may affect site functionality.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
International Users
Your information may be transferred to and processed in countries other than your own. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@designedbyyou.ai
Website: Contact Form